About Us

Thinking Ahead – Moving Forward – Continues Improvements. This is our guiding principle at

Shri Fintech Enterprise LLP.

Our goal is to think ahead and actively shape the future through innovation, efficiency, and customized operational and technical solutions. Continuous qualitative improvement through training, preparation, unbroken communication, and, above all, loyalty to our partners across the globe. We, at Shri Fintech Enterprise LLP, are proud to have a team and clear vision at the top management that truly understands the needs of our esteemed customers.

Shri Fintech Enterprise LLP is a transformational outsourcing (BPO and BPM) company. We combine our deep industry knowledge with technology and business expertise to co-create innovative, digital-led transformational solutions. We care for our customers, so we have conceived, designed, and planned services with the aim to serve various industries.

Our company offers result-driven services like lead generation, sales & marketing, customer retention management service, BFSI, Banking, NBFC, etc., that empower businesses as well as enhance the credibility and profitability of the company.

Our Mission

At Shri Fintech Enterprise LLP, our mission is to provide innovative, customer-centric solutions that create tangible results, improving both customer satisfaction and business performance globally.

Our Team

Our team is at the heart of our success. With a diverse mix of industry experts and thought leaders, we come together to deliver the best solutions to our clients.

Our Approach

Customers
Expectations

Integrity & Kept Promises

High Quality Interaction

Non-intrusive

Multiple Communications Channel

Value from Product / Service sold

Client
Expectations

Product Integrity

Brand Integrity

Generate a Strong Pipeline

Maximize Success

Control Costs

Our
Commitment

Selling with the right intent

Minimum Contacts per Subscriber

Best Call Experience

Total Transparency

Enhanced Revenue Generation

Our Vision & Competencies

"To be the foremost 'Outsourced Services' company providing unparalleled service to clients (and end-customers alike) at most competitive costs, establishing profitable and long-term sustainable partnerships with client companies. We seek to add value in every transaction we have with our partners. Our core competence in outsourced services will be world-class.”

Leading edge technology solutions with flexibility to customize
Process and operational excellence
Full service partnering capabilities
Rapidly scalable implementation model

Domain expertise
Adaptable service design & deployment capability
Expandable and future planning for regional presence
Highly skilled infrastructure management in-house competence

Hiring Process

Requirement

Full Time
Permanent Employees
Graduates
Shifts
Role

Hire resources with relevant experience
Graduates/Undergraduates
Knowledge of computers

Source

Advertisement Response
Recruitment Agencies
Referral

Multi Channel approach
Refer a friend campaign

Assessment

Language Skills
Communication Skills
Telephonic assessment
Competency based Interviews
Stability & Flexibility

Pre-screening
HR round
Operations round

Selection

Skills and Knowledge
Matching Case Studies
Role Plays

Each round is an elimination process
Final offer is made once the candidate clears all rounds

Induction

Company Induction
Contract Specific
Corporate Objectives
Joint Core Values

Introduction to client and alignment of values
Expectation setting

Quality Framework

Transaction with customer

Transaction (Call/Data) Recording

Transaction (Call/Data) Sampling

Transaction (Call/Data) Evaluation

Feedback, Coaching and Monitoring

Evaluation Calibration

Process Improvement Plan

Reporting and Data analysis

Why Choose Shri Fintech Enterprise LLP

One Stop Shop CRM development, Skill manpower deployment, Best in class telephony solution offerings.
Experienced Leadership, Sr. Management & Mid Management.
Operational Expertise and Competencies – Immediate availability due to focused approach and operational best practices.
Reduced Go To Market Time – Ready / quick availability of specialized infrastructure, technology and people.
Technology – Strong infrastructure managed by professionals with continuous seamless connectivity.
Capacity Management – Incremental capacity availability at short notice.
Attrition Staffing Trends – Our ability to manage staffing much more effectively, both in terms of cost and time.
Commitment to Quality / Service Levels – Service levels that are well thought out and well documented are the key to our success.

Unique Shri Fintech Advantage

A Solution Partner

We envisage ourselves not just as a Contact Centre but a Solution Partner for all your business problems.

An extension of your Organization

We guarantee to replicate your Organizational ethos, beliefs and business standard while delivering on your business goals.

A Customizable Infra and Technology Suite

Our Infrastructure and Technology can be customized to suit the business and budget needs of each of our partners.

A competitive Pricing

Being a low frill Service Partner we are able to pass the cost benefit to our service partners.

WELCOME TO THE CUSTOMER ENGAGEMENT REVOLUTION